AnsweredAssumed Answered

Two-Factor on iPhone Buggy

Question asked by aka177431829 on Apr 2, 2019
Latest reply on Apr 4, 2019 by go365admin3

I’m not sure if my issue is caused by the new iOS update I installed today, though I was prompted to update my Go365 app afterward. The app is requiring two-factor, sends the code to my cell phone, but when I toggle from the Go365 app to my messages to retrieve  the code, when I get back to the app, the keyboard does not reappear so I can’t enter the code. Same thing happens when I change my two factor settings to my email. Toggling between the two on the same device causes the app to hang and the keyboard doesn’t open back up.

Outcomes