is there a reason why I didn’t get points for my dental exam? It’s showing +0 points which is odd.
Sorry for the delay! You are able to earn Points for up to two Dental exams per year. I can see that you were awarded for two dental exams last plan year. You will be able to see them on your last year's statement if you export to excel or search back to your prevention exams.
Yes but my insurance dental insurance covered this other cleaning so it wasn’t in the same insurance year or you guys wouldn’t have covered it for me....
Sent from my iPhone
I understand the confusion. You were already awarded for two dental exams this plan year. There is a max of 400 Points total. A third one will not be awarded.
Retrieving data ...