AnsweredAssumed Answered

I am missing a few points from the daily health quiz but only for two days.

Question asked by Aka1110751993 on Apr 4, 2019
Latest reply on Apr 8, 2019 by go365admin3

I am missing the "daily moment" points for 3/29 and 3/30.

 

I have them for 3/26, 3/27, 3/28, etc. as well as for 3/31, 4/1, 4/2, etc.  It is just those two days that are missing.

 

I did have to reset the activity around that time because I had reached the 28 day duration of the activity.  However, when the reset date is close, I always log in to the Go365 app several times a day and reset as soon as I am allowed to.  I did not forget to take the quizzes.  Obviously the HealthIQ app synced after the missing dates because I have points for later dates.

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