AnsweredAssumed Answered

Missing Points

Question asked by Aka191011143941 on Apr 4, 2019
Latest reply on Apr 8, 2019 by go365admin3

I am a user of Apple Health via Apple Watch.  While the known problem has been partially resolved in that points earned from March 23, 2019 and later have been properly credited,  I have not been credited for steps taken for the period March 14, 2019 to March 22, 2019 (5k on 3/14, 5k on 3/15, 11k on 3/16, 15k on 3/17, 10k on 3/18, 10k on 3/19, 10k on 3/20, 6k on 3/21 and 5k on 3/22) which resulted in the 50 point bonus for the week ended March 23, 2019 not being credited either.  Please advise on how to resolve.  Thanks

Outcomes