I didn’t receive points for the Getting Active Coarse, I was not finished with the coarse, but the coarse was no longer accessible and automatically showed up on the statement with “0” points.
I am sorry for the delay. I can see that you were awarded for the Getting Active Course. When you complete any courses, you will first see a 0 awarded, and then within 72 hours the Points will award. Please let me know if you have any further questions or concerns.
It’s been well over 72 hrs, “0” was listed on 3/29/19 and has not been updated or changed since.
Hi Samantha! Can you please go to your Go365 Statement and filter by Recommended Activities? You will be able to see your Points awarded.
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