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Why aren't my points from linked facility accounts showing?

Question asked by Aka21111222684 on Apr 10, 2019
Latest reply on Apr 11, 2019 by go365admin2

I have been connected to the Northwest Hillsbourgh YMCA on Waters Ave in Tampa FL 33615 since March 18, 2019. I have been to the facility twice a week since then and have never received any points. I just checked to make sure it was link and it is. I scan my id card every time I workout.