4 Replies Latest reply on Apr 16, 2019 6:48 PM by Aka4295922846

    Points

    Aka4295922846

      Why arent healthy iq points being added got 2 days worth now nothing , you call and everyone gives you a different answer

        • Re: Points
          go365admin3

          I am sorry for the concern with your activities. Are you taking the Daily Quiz each day on the Health IQ app? It can take 24-48 hours for the Points to award after you have completed the quiz. Please be sure to complete the quiz around the same time each day. I can see that your Points are awarding. Please let me know if there are any days that are not awarded.

            • Re: Points
              Aka4295922846

              Yes apr 10 11 and 13 not awarded

               

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                On Mon, Apr 15, 2019 at 11:13 AM, go365admin3<humana-vitality-commercial@jiveon.com> wrote:   

              #yiv8949468954 * #yiv8949468954 a #yiv8949468954 body {font-family:Helvetica, Arial, sans-serif;}#yiv8949468954 #yiv8949468954 h1, #yiv8949468954 h2, #yiv8949468954 h3, #yiv8949468954 h4, #yiv8949468954 h5, #yiv8949468954 h6, #yiv8949468954 p, #yiv8949468954 hr {}#yiv8949468954 .yiv8949468954button td {}

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              Re: Points

               

              reply from go365admin3 in Support - View the full discussion

               

              I am sorry for the concern with your activities. Are you taking the Daily Quiz each day on the Health IQ app? It can take 24-48 hours for the Points to award after you have completed the quiz. Please be sure to complete the quiz around the same time each day. I can see that your Points are awarding. Please let me know if there are any days that are not awarded.

               

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            • Re: Points
              go365admin3

              Sorry for the delay! I can see your Points are awarded.

                • Re: Points
                  Aka4295922846

                  Thank you

                   

                  Sent from Yahoo Mail on Android

                   

                    On Tue, Apr 16, 2019 at 12:35 PM, go365admin3<humana-vitality-commercial@jiveon.com> wrote:   

                  #yiv2733212646 * #yiv2733212646 a #yiv2733212646 body {font-family:Helvetica, Arial, sans-serif;}#yiv2733212646 #yiv2733212646 h1, #yiv2733212646 h2, #yiv2733212646 h3, #yiv2733212646 h4, #yiv2733212646 h5, #yiv2733212646 h6, #yiv2733212646 p, #yiv2733212646 hr {}#yiv2733212646 .yiv2733212646button td {}

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                    Go365 Community 

                   

                   

                   

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                  Re: Points

                   

                  reply from go365admin3 in Support - View the full discussion

                   

                  Sorry for the delay! I can see your Points are awarded.

                   

                  Reply to this message by replying to this email, or go to the message on Go365 Community

                  Start a new discussion in Support by email or at Go365 Community

                  Following Re: Points in these streams: Inbox

                   

                   

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