AnsweredAssumed Answered

Garmin Fenix 5 not syncing after last update

Question asked by Aka9801526389 on Apr 13, 2019
Latest reply on Apr 16, 2019 by go365admin3

I have a Samsung 9 phone and a garmin Fenix 5 watch. Prior to the last 365 upgrade both devices would sync and the one with the highest step count would show on 365.

Usually it was the watch as I don't always carry my phone   Some activities, like running a snow blower for an hour or two registered better with the phone as the watch got confused by that. 

Now 365 seems to only pull the Samsung steps.  And since the last update was to fix Samsung updating I suspect they fixed one thing and broke another 


Any one else seeing this problem?