Why I don't get points from athletic events like 15k on feb24, 5k en March 2nd, 5k on April 7 and 10k on April 13?
This would be 1,200 points...do you have other athletic events that you received points for during your program year as 3,000 points is the max/program year.
So, why the app doesn't gave me points for the steps then? It is 0 pts for
Is very disappointing to be an active and healthy person with evidence and
didn't get recognition for my effort.
On Mon, Apr 15, 2019, 1:30 PM Aka261222544829 <
In addition to the athletic event points, you receive points for verified workouts. For all those days you received 0 points for verified workouts?
Exactly. 0 points for those dates
On Mon, Apr 15, 2019, 2:46 PM Aka261222544829 <
I am sorry for the delay. I can see that your Daily Workout Points were received for those days. How many steps did you take on 4/13?
15655 on April 13
I attached a screenshoy image from data on my app.
On Wed, Apr 17, 2019, 9:25 AM go365admin3 <
Sorry for the delay, I can see that your steps have been updated and your Points are awarded!
Thanks. I will check.
On Tue, Apr 23, 2019, 2:39 PM go365admin3 <
Did any problem is reported during this week? I ask because I don't have
points for 23 -26.
On Tue, Apr 23, 2019, 3:39 PM
All my data from Fitbit and points have posted. Do you see the data and points now?
Sorry for the delay! Please let me know the total number of steps for each missing or incorrect day. I would be happy to take a closer look for you!
Retrieving data ...