How do I sync my Apple watch to Go365?
Sorry for the delay. I will send you a personal message with more information.
How do I fix either my Apple Watch Series 4 or Go365 settings to allow my steps or workouts to earn their deserved points for steps and motion?
I have ensured my watch is the primary step track in the Health app. I have also checked to be sure the Health app is connected with the Go365 app. However, even though thousands of steps are being counted and recorded in other apps, (Walkmeter, My Fitness Pal, Apple Watch app), none are being counted in Go365. I walk 2.5-3.0 miles, 5 days a week, and am not receiving credit for any of that.
Thank you for reaching out to us with your concerns! I can understand how this can cause frustration. I would be happy to help!
Can you please do the following?
Please be sure that your Apple Watch is sending the data directly to Apple Health and not a secondary app that is connected to Apple Health.
Let me know when this has been completed. I would be happy to take a closer look for you!
I apologize for the delay, I will be working more with you through our personal message thread.
Retrieving data ...