What is "account pending TFA Registration"? I am locked out of my account. I'm unable to complete my health assessment or do anything. Thanks!
I am sorry for the delay. There was a recent issue where the username is case sensitive for the Go365 Mobile app and website. Are you using your username and not the email to login?
My account has been like this for a while now. Ive supposedly had a ticket put in...called a second time to check in on the ticket, and no ticket could be found. The second woman said she was going to check into some stuff and call me for sure within an hour. Never heard from again. Im pretty frustrated.
I am not able to get any of my points due to this, and I will be highly mad if it causes me to miss out on my health insurance discount due to this.
thats not the issue at all. It accepts your username and password. The account just does not do anything because of "pending TFA registration"
Hi Charles! Sorry for the delay. I will send you a personal message for more information!
On Wed, Apr 17, 2019 at 2:21 PM go365admin3 <
Yep...thats the same screen with mine.
Hi Tamera! I will send you a personal message for more information as well!
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