My organization is on Humana insurance. I would think the points would be there by now. When can I expect them to show up? I don't have to submit a claim, do I? I thought if we had Humana, it was automated.
I am sorry for the delay. I am not seeing any claim information, was it billed through your Humana Vision insurance? If you have a copy of your exam or prescription, you can self submit it right through the Go365 Mobile app or website.
I see that the claim has been processed. The EOB date is 4.15.19. When can I expect it to show in my points?
Sorry for the confusion. Your Points are updated. It can take a couple of weeks for the claim to fully process and award. In the future, as soon as you have your EOB or proof, you can self submit your information for faster processing!
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