The app has stopped updating with my step information for the past three days. I’ve deleted and re-downloaded the app I’ve made sure everything is connected but it still will not update. This is causing issues with challenges. Can you help?
When you reconnected Apple Health, did you be sure to "turn all categories on" to allow all data to be shared?
How to connect Apple Health
You also want to ensure that you are frequently signing into the Go365 mobile app, as that is how the data gets pushed over to us from Apple.
Your Points for 4/16-4/19 have been updated.
Retrieving data ...