I cannot see where I was awarded points for my dental visit. Also, I had biometrics done... The company said they take care of submitting that information but I still have not been awarded those points. What should I do?
If your Biometric Screening is completed at an onsite event at your employer, it can take 21-45 days to be processed through the filefeed sent to us. Did they provide you with a copy? Please check out How to submit a Biometric Screening to self submit your result for faster processing.
I am sorry for the concern with your activities. I can see that you recently had a dental exam awarded. You will be able to check this on your Go365 Statement. All activities are awarded based on the date of service of the exam and you can filter by prevention to verify.
When did you have your Biometric Screening completed? I would be happy to take a closer look for you! If you had a Biometric Screening completed onsite with your employer, it can take up to 14 business days after all of the screenings were completed. We also allow up to 48 hours for them to be processed through our systems.
I had the biometric screening onsite with my employer on April 16, 2019.
go365admin3 <email@example.com> wrote:
go365admin3 replied to the discussion"Re: Missing points for dental and biometrics" To view the discussion, visit: https://community.go365.com/message/64987?et=watches.email.thread#comment-64987
go365admin3 replied to the discussion
"Re: Missing points for dental and biometrics"
To view the discussion, visit: https://community.go365.com/message/64987?et=watches.email.thread#comment-64987
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