Hopefully, I will get assistance with this...1) My iOS (Apple X) is linked with go365. Unfortunately, I‘m not receiving points/credit for sleep and steps...!
Sorry for the delay. I can see that your steps are uploading to Go365. Please let me know the total number of steps for each missing or incorrect day. I would be happy to take a closer look for you!
For the sleep, please be sure to follow How do I track sleep with Apple Health? to log your sleep. To earn Points please be sure that you have the sleep diary set in the Go365 Mobile app.
Hello and thanks for the response!
I am averaging at least 1K steps per day since April 1, 2019. In addition to my steps being added to my go365 account – they should also be added to my profile in THE 100 MILE DASH…THANKS!
Also, I am not being credited for sleep in go365…could you please check into this for me as well?
Have a nice day!
Sorry for the delay. Your Points and steps have been updated.
As for the sleep activity. Do you have the sleep diary set in the Go365 Mobile app? It will need to be reset every 28 days.
Hello and thanks for the update!
I’ve checked my account balances and they still aren’t reflecting on my dashboard? Possibly I’m missing something??
I’ll check the sleep diary and reset if necessary…not getting credit for the sleep.
Thanks and have a nice day!
Thank you! Please be sure that you have the Sleep Diary set and that you are manually entering the sleep into your Apple Health with the steps in the link below.
How do I track sleep with Apple Health?
Retrieving data ...