Why does my account keep resetting? I have reached platinum, and now I have started over. Is this normal? This is not the first time.
I am sorry for my confusion. Are you referring to when your plan year renews? Each year, when your plan year renews, you will have 100% of your Bucks roll over for up to three years and 10% of your Points. Your Points will determine your status level with Go365. Each year, as you reach your higher Status Levels, you will earn your Bonus Bucks again.
Check out What Happens When My Plan Year Renews for more information.
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