My browser is up to date, cookies and temp files are deleted, tried with multiple browswers and still cannot get to any course. How can I get to a recommended course if the link isn't working?
We apologize for any issues you are having with your Go365 and getting to the courses. We advise going to Activities > Education > click one of the courses details > Enroll in course. This should enable the course to be able to be completed. We are not experiencing any of the links not working on our end.
Nope, this did not work. I keep getting the this session has timed out.
For the record I,
Deleted temp files, updated browser, using Google Chrome on windows 10 on my laptop.
I've been trying this for the past few days and still no success on any of the courses (the conversations work fine).
Again, we are sorry about this. What course are you trying to access specifically?
Well I was trying for the one having to do with stress, but none of them work - I tried them all!
Are you able to attempt using Internet Explorer? We are not seeing the issue on your account on our end. We would recommend using this browser.
I have tried Internet Explorer as well. Just now. I'm still getting the same problem. I select ANY class and hit the Enroll button.
A new window comes up portal.selfhelpworks.com and says your session has timed out we will redirect you in 5 seconds, counts down, and then goes to the go365 sign-in page.
When I contacted selfhelpworks.com they said the problem was on the go 365 site.
I'm not certain why I'm having this problem. Everything else on the go365 site works fine.
We are sorry for this error happening for you Natalie. We will send you a direct message for more information regarding this.
Retrieving data ...