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I have submitted my children’s dental exams twice but still do not see any points registered

Question asked by Aka255201859988 on May 7, 2019
Latest reply on May 14, 2019 by go365admin3

I've uploaded invoices showing that they both had their dental exams and they are both on my insurance plan. I've not seen anything in my account yet showing approved or denied. Can you let me know why?