aren't these points awarded the first time that I login of the month?
We apologize for any issues you are having with your App Activity Points. We see that you have been rewarded up to April. Once may ends you will earn the same reward as long as you login the app regularly.
I have been having this same issue since March. I had someone manually fix it for March but now I am seeing that I haven't automatically gotten points for April or May as well.
We are sorry for the issue you are having as well with the App Activity Points. I want to let you know that you received the Points on 4/12/2019. Once May gets close to finishing you will receive the 10 points as well.
I definitely do not see the points you are referring to. Here is a screenshot from my account that I just took:
We do apologize Allyson for the miscommunication. The date we are seeing on your Go365 Earnings Statement shows 4/05/2019 App Activity rewarded for 10 points.
Thanks, I do see it now. Seems odd that it takes over a month for this to process. Used to show up the day after you logged in for the first time that month. Definitely some room for improvement there...
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