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Steps not syncing from Fitbit to Go 365.

Question asked by 4utte1a0p6f4k on May 13, 2019
Latest reply on May 13, 2019 by go365admin6

My fitbit app shows my steps but it is not syncing through Go 365. The last date my steps show on Go 365 was April 17, 2019. I have disconnected my fitbit and added it again but still no steps are being recorded.