Have double checked everything and planet fitness employees have even tried to help.
I am sorry for the concern with your activities. When you connected your Planet Fitness membership to Go365, did you use the number on your key card or scan card?
They used our member # from our contract. Which one should we use?
Sent from my iPhone
Sorry for the delay. If you could please use the number from your scan card or key card to connect to your Go365 account, then let me know when this has been completed.
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