AnsweredAssumed Answered

cant sign in to go 365 it says we've made changes and there is no place to log in at

Question asked by ShannonBurke on May 15, 2019
Latest reply on Jul 23, 2019 by go365admin3

When I go to the log in page on my computer, this is what I get:

We’ve made some changes to how you sign in

  • Sign in using your current username and password
  • Next, you’ll set up 2-step verification with your email address and have the option to add a mobile number
  • Now whenever you access Go365® from a new device, we’ll send you a one-time confirmation code that you’ll use to sign in
  • This helps us confirm it’s really you and protect your account
Attention: Current username must be used for sign in until 2-step verification has been completed.


Where is the place to sign in?  There is no log in or sign in toggle or place and I can't verify my current user name or password anywhere.  Obviously I was able to use it to sign into help to ask you how to fix this.  I can utilize the mobile app but would prefer to use my computer.  I prefer to see a bigger screen.  Please advise.