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Not recording accurate steps

Question asked by aka234223730810 on May 20, 2019
Latest reply on May 21, 2019 by go365admin6

I am currently in a step challenge with several others at my school. The dashboard stopped accurately recording my steps at 12,885 steps. I have over 19,000. I have synced several times. The fitbit app accurately shows my steps. When can I expect to have this issue resolved?

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