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Apple Watch and Apple Health app not syncing with Go365 app

Question asked by Aka154143743506 on May 22, 2019
Latest reply on May 23, 2019 by go365admin2

My dashboard and Go365 statement have not updated since 5/17/19. I am participating in the Stepping out of Stress challenge at work, and my steps there have not updated either. I do not want to do anything that will risk me losing credit for all the steps I've done in the past week. My Apple Health is showing my steps and other workouts, but it doesn't seem to be pushing the information to the app. I have been regularly logging into the Go365 app since the challenge began. My wife also has an Apple watch and is doing the challenge. I don't think hers is updating either.

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