How can I get into it to finish updating? It keeps kicking me out when I get to a certain part of the “Know Your Health” section
I apologize for the concern with your Health Assessment. In the Know your Health section, it includes your Biometric Screening results. If you have had a verified Biometric Screening, you will not be able to update these results.
After reviewing your account I can verify that your Biometric Screening and the Health Assessment have been completed for this plan year! Please let me know if you have any further questions or concerns!
When I view my health assessment results, it doesn’t show my blood glucose or triglycerides levels. I’m going to send you a picture of my assessment. Can you update it on the results that I view?
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When I view my health assessment, not shown is my triglycerides or blood sugar levels. I had these done at my place of employment on March 25 of this year. Can these be updated so that I can see this year’s results?
I am sorry for the delay. Unfortunately, Biometric Screening results will not be able to be updated through the Health Assessment. In order for them to be updated, verified results will have to be submitted from another Biometric Screening.
You can upload your Biometric Screening results by following How to submit a Biometric Screening to have your results updated.
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