I’m missing out on my points.
I sincerely apologize, but are not being sent sleep data from Apple. Are you manually tracking your sleep each day within the Apple Health app?
To track sleep tap Health Data > Sleep > + sign > Asleep > enter start and end times. You will need to manually enter this every morning. You will also need to ensure that you have the Sleep Diary activity set within your Go365 mobile app. You will need to reset this every 28 days.
My sleep is atuomatically tracked from my Apple Watch to my health app. I
show in my health app the hours I slept but it is not going to Go365.
On Wed, Jun 5, 2019 at 1:52 PM go365admin2 <
We will not be sent the sleep data if it is not manually tracked within your Apple Health app or if the sleep data is flowing to Apple Health from any other devices/apps. We are not directly compatible with the Apple Watch. I apologize.
No problem. Am I able to go back and back date my sleep times to get my
points? I have record of it on my phone. Or do I have to start from now
and miss out of all those points.
On Wed, Jun 5, 2019 at 3:56 PM go365admin2 <
I will send you a personal message with additional information.
Retrieving data ...