My steps are not showing up for the 2019 national challenge
It can take up to 48 hours after your steps have been uploaded to Go365 and your Points awarded for them to filter to any challenges. This is a natural delay. When did your challenge begin and how often do you sync your device?
The challenge began on June 10 and yes I have been syncing my Fitbit to the
app. The Go365 shows my daily points but nothing to the 2019 national
On Wed, Jun 12, 2019, 7:39 AM go365admin3 <
Checking on status of steps not showing up on 2019 national challenge
Sorry for the delay. Your steps are uploading to the challenge! Please let me know if you have any further questions or concerns!
I too (along with numerous folks at the same company in the same challenge) are seeing this too. Steps show up in taily totals like normal, but nothing being transferred to the challenge. It's been 4 full days since the challenge started, so the "48 hour" standard answer isn't legit unless my math is wrong. What's up?
I can see that your steps are uploading as well! Thank you for your patience. Please let us know if there is anything else that we can help you with!
Hi! I can see that we are working together in another post. Your steps are now updating to the challenge!
Retrieving data ...