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Go 365 has not upoladed my steps from November 2018 till today...how can I get it proper synced with my Iphone?

Question asked by 4CRAM8B862H4M on Jun 17, 2019
Latest reply on Jun 18, 2019 by go365admin3

Go 365 has not upoladed my steps from November 2018 till today. I got a new iphone (my previous Iphone synced and uploaded steps perfectly) and ever since then it only uploads my "Daily Workouts" and give me no credit for any of my steps under "Verified Physical activity". The steps from my watch show up in my Apple Health.  I have tried uninstalling, reinstalling, turning on/off, making sure apple health is my primary source...and many other suggestions that I have read throughout the months . Nothing seems to work...

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