It hasn’t updated my points/steps since June 9, 2019. I have already checked to see if my app is connected to my step counter app.
I apologize for the concern with you activities. Can you please complete the following?
The steps should update within 48 hours.
Thank you for the response, I’ve already taken all these steps you have listed
Sent from my iPhone
Thank you for completing those steps! I can see that your steps are updating and your Points are awarded. Please let me know if there are any missing or incorrect days.
Retrieving data ...