I have attached the screen shot of my statement showing my dental visit and the amount awarded as zero. Please advise. It was my first and only visit this year and my last visit was Nov 2018. I though these were rewarded twice a year?
I apologize for the delay. After reviewing your account, I can see that you were awarded for two dental exams this plan year. Aside from November, there was also one awarded in July. This can be verified by looking back on your Go365 Statement under Prevention.
Please let me know if this is incorrect, or if you have any further questions or concerns!
Retrieving data ...