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How do I gain credit for steps recorded in Apple Health

Question asked by aka74183015745 on Jun 24, 2019
Latest reply on Jul 15, 2019 by go365admin3

I am continuing to have trouble with my apple health app steps posting to my 365 app/account. I called after no steps were posted from mid March to mid May. Problem was partially corrected and credit was only given for May 11 to May 25 steps. Steps stopped showing up again in my account after the 25th. Monthly app activity and dental exam points are the only things that have been awarded. How do I get credit for all the past steps and future steps?