I have no activity update since June 6th
running walking dancing
it says points coming your way but still at 0 no update at all
I apologize for any confusion. It appears that you have been submitting your daily activities as sponsored athletic events, and sports leagues. Unfortunately this is not correct, and there are maximum Point totals allowed for each of these categories per plan year.
As Go365™ conducts random checks of the information received from members, invalid information may result in a member not earning Points or Bucks or having them removed.
Acceptable proof of Athletic event:
To qualify for Points, submit documentation of your league participation within 90 days of the league’s season completion. A minimum of 8 games/matches/meets must be documented of official league schedule for submission.
Daily activities such as walking, running, etc need to be accounted for, and awarded, via a compatible device. I see that you have Apple Health connected, however, we have not received any step data recently. Please refresh your connection by deleting your Go365 mobile app, reinstalling from the App Store, and reconnecting Apple Health by following: How to connect Apple Health
When these steps have been completed, please ensure that you are frequently signing into the Go365 mobile app, as doing so is what pushes the step data over to us.
My daily yoga classes are not showing up Go365 through my mind body app. They are synced. What do I do to receive these activities?
I can confirm that we are now receiving gym check-ins. Are the dates displaying on your Go365.com account correct?
Retrieving data ...