Why are my steps not registered for challenge or on dashboard for 6/28?
I apologize for the delay. I can see that your steps have uploaded for that day. Please let me know if you have any further questions or if it is incorrect. It can take an additional 48 hours for the steps to filter to any challenges.
I got credit for some but not all my steps for 6/28 and 6/29. I tried deleting the app and re downloading but that hasn’t fixed it
Hi! Sorry for the delay as well. I can see that your steps are also uploaded for those days. It is not uncommon to see partial steps awarded and then the rest within 24-48 hours after syncing the rest of the day.
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