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Sleep and activities not syncing

Question asked by Aka208163231263 on Jun 30, 2019
Latest reply on Jul 23, 2019 by go365admin3

I have spoken with customer service a few times now about the sleep not syncing. I have done everything I was instructed to do including manually entering my sleep into Apple health and still nothing. I have been doing the sleep challenges for months and just caught on that it wasn’t registering. Also- the activities do not allow me to upload photos and I’m not getting those points either. I’ve started and restarted activities and made sure to log in on the last day of the day after to upload photos and there is no way to do so. 

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