AnsweredAssumed Answered

Fitbit Steps Don’t Sync

Question asked by aka22421850188 on Jul 1, 2019
Latest reply on Jul 10, 2019 by go365admin3

I’m not sure what else to do. My Fitbit steps have never synced since I signed up in April. I’ve installed, uninstalled, reinstalled the app and my Fitbit to no avail. 


Daily Workouts are counted on the dashboard but each day my steps have always registered as +0. Clearly I’m getting in steps if workouts show up. I sync several times a day through my Fitbit yet nothing shows. I’m missing out on a lot of points because of a lack of verified physical activity. I’d like to be credited my steps backdating to April.