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Where did my statues go? I was about six hundred away from silver and now I'm back in blue???

Question asked by aka264152555721 on Jul 1, 2019
Latest reply on Jul 2, 2019 by go365admin3

Two days ago I was six hundred points from silver and now I'm back in blue status. What happened? I had to delete my app and redownload because it wasn't even bringing my information up yesterday. Now it's fine but my status is incorrect? Please help thank you