Had biometrics done last month which points would have pushed us over platinum status and then earned another 15,000 points
I apologize for the concern with your Biometric Screening. I can see that it was processed and your Points were awarded, as well as your Bonus Bucks for reaching the status levels.
I can see that your plan year recently renewed, please check out What Happens When My Plan Year Renews for more information. Even though your screening was entered after your renewal date, all of your Points and Bucks were backdated and awarded for the date of service.
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