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Why aren’t my points registering?

Question asked by Aka31214918157 on Jul 5, 2019
Latest reply on Jul 15, 2019 by go365admin3

My points stopped showing up in my statement on 7/1. It counted the first thousand steps or so because one point shows up on my statement for the first, but there has been nothing since. I’m using an Apple Watch and the health app.  The Health app is showing all of my steps, but nothing seems to be transferring.