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My point dont load up at all for walking or only partially. Who can fix this for me?

Question asked by Aka202113448346 on Jul 11, 2019
Latest reply on Jul 12, 2019 by go365admin2

I have for example 2 days of no points back to back but my fitbit has plenty of steps to show.  Also most of the time i only get partially points for activity. This has been going on for months and it never got fixed. So im behind on points because of that.