My points from my daily iq quiz are not showing up on my points for go365.
If you are not receiving Points for your Health IQ Daily Quiz Activity Please follow the troubleshooting Post's Below.
Is my Health IQ Activity set?
Is my Health IQ Account Connected?
How do I verify my Health IQ email?
If the email address is incorrect you will need to disconnect your Health IQ account from Go365 and reconnect with the correct email address. If no email address is listed that means that your Health IQ account is logged in through Facebook or Google and will not send data to Go365. Please disconnect and reconnect with your email address.
Once you are able to verify that your Activity is set, and your Health IQ account is connected with the correct email address to Go365, please complete the Daily Sponsored Quiz. Points should award within 24-48 hours.
Good morning. I have reinstalled health iq and restarted taking quizzes and I am still not recieving daily points????Sent from my Verizon, Samsung Galaxy smartphone
Did you disconnect and reconnect Health IQ with Go365? If you do not have the correct Health IQ account connected to Go365, then we will not receive the data.
You also need to be sure that the Daily Health Quiz activity is set within your mobile app. This activity expires every 28 days (if the activity is not set, the Points will not award).
I have, I made sure it was connected. I even disconnected and connected it. I restarted the 28 days and still nothing.
I can confirm that we are still not receiving any data from the Health IQ account you have connected with Go365. When this occurs, it typlically means that the member accidently created a second/different Health IQ account, and is completing the quizzes on the account that is not paired with Go365.
Retrieving data ...