Hi! After saving up points for two years, I finally redeemed them for a Garmin Vivosport 4. Unfortunately, I never received my package, although UPS says it was delivered. Is there any possibility of getting a replacement? Garmin was not helpful.

I am so sorry that your package may have been stolen from your home!  Unfortunately, we can not replace an item that may have been stolen.  The only possibility, which you have already tried, is to contact Garmin.

Another way to track your steps, however is by using one of the free apps, Apple Health, Samsung Health or Runkeeper (tracks calories only) are some great apps.