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I have not had any of my points since July 15 applied to my account I have started and restarted my device I’ve loaded and unloaded 365 in my Fitbit wire my points not showing

Question asked by Aka224165447104 on Jul 24, 2019
Latest reply on Jul 30, 2019 by go365admin7

None of my points of been added since 15 July I started restarted my device I’ve unloaded and reloaded 365 and I disconnected my Fitbit and reconnected it they still aren’t showing any of my points