I've submitted pictures of my flu shot and my vision exam and have not received credit for either. Why not?
Thank you for reaching out to us! I can see that you recently became active with Go365, congratulations on becoming active! Keep up the great work!
Were the vision exam and flu shot completed before your start date with Go365? Unfortunately, if they were before your start date with Go365 or outside of 90 days they will not be eligible.
I am sorry for any inconvenience this may cause. Please let me know if you have any further questions or concerns.
They were before being active with go 365 but within 90 days.
Thank you! I will send you a personal message with more information.
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