Hello - I apologize for any confusion with the Go365 program. I can see your steps on your Go365 account. When your Fitbit account is connected to Go365 we look for steps multiple times a day. We look at your steps from your Fitbit account, not the device. To ensure your steps come over in a timely manner please make sure to sync your device often. We do not read your steps from your device but from your Fitbit account.
Congratulations on GOLD status!
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