My daily workouts points haven’t updated since 8/09
I do apologize that steps are not coming through to us. The last steps I see were from 8.9.2019. I recommend you uninstall the Go365 app from your iPhone, reboot your phone, reinstall app and reconnect Apple Heath. This will reset your steps to us.
Done. So after this How long it will take to see my points?
Normally it takes ~ 24 hours until you can see your Apple Health steps and points in Go365. I just attempted to pull the steps manually but the only data I was able to pull was your weight data. Please reconnect again and be sure to allow all data. I am attaching directions to connect that also includes screen shots.
How to Connect Apple Health: https://community.go365.com/docs/DOC-1531
I have done the process one more time. Could you please help me to check if u can pull my data?
still can’t see my points...
I attempted to pull your data again on our end but can only see weight data through 8.15.2019. I know this can be frustrating. Please be patient as we troubleshoot this together.
Do you have any devices connected to your Apple Health app? As an example - do you own an Apple Watch?
No. I don’t I used to have a Fitbit but It broke a month ago
I am sending you a private message.
Retrieving data ...