I have my fitbit and S-health linked to my go365 but no steps are showing up in our step challenge!
When did your challenge begin? Steps can take up to 48 hours to upload to any challenges after syncing with your Go365 account. Has it been longer than that since you noticed the delay?
Can you please let me know the name of the challenge? I would be happy to take a closer look for you!
It's called the stepping for heart challenge and this morning was 48 hrs
that its started, it's still showing zero steps for me but I am still
getting all of my points on the app so I know its tracking my steps, just
not on the challenges
On Fri, Aug 16, 2019, 9:14 AM go365admin3 <
Thank you for reaching out to us! I was able to check your challenge and I can see that the steps are uploading.
I apologize if I was confusing before, the steps do not upload within 48 hours after the challenge starts, but after your device has been uploaded.
Retrieving data ...