I have uninstalled and reinstalled my fitbit. my fitbit shows my steps but it is not syncing with the go365 app
Thank you for reaching out to us about your daily steps! It can take up to 24-48 hours after syncing your Fitbit for the steps to transfer to Go365. I can see that your steps are uploading and your Points are awarding!
I am having the exact same problem. It is very frustrating!
Hi! I can see that your steps are uploading as well. Are your steps showing as incorrect or are there any specific days that are not showing? I would be happy to take a closer look for you!
Retrieving data ...