My steps from my fitbit are on my dashboard (11 points yesterday), but they are not on the stepping challenge ( anyone can join , Virginia Denton 0 points)??
Thank you for reaching out to us with your concern about your Daily Workouts. It can take a full 24-48 hours after syncing your Fitbit Tracker to your Fitbit account for the steps to transfer and your Points to award. If you sync your Fitbit multiple times per day, it is not uncommon to see partial Points award, this will correct itself when the rest of your steps sync.
Once they are showing on your Go365 account, it can take up to an additional 48 hours to reflect in any active challenges. This is a natural delay.
I can see that your steps are showing on your Go365 account, and are reflecting in your challenge. Please let me know if you have any further questions or concerns!
Also, I just noticed I did over 12,000 steps yesterday, but only received 11 points.
Retrieving data ...