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It’s been over a week since I was told by support last time that it would take seven days for their team to figure out my account. I’m losing sync time and data I could have had accumulated. I still receive the “no Go365 coverage” error message. Now what?

Question asked by Aka2129176340 on Aug 17, 2019
Latest reply on Aug 26, 2019 by go365admin7

Still have an error message “no go 365 coverage” after I was told it would only take seven days to put into the system. Don’t know why or what happened in the first place because I’ve always had humana insurance. Please fix. I’m losing a lot of sync time.