For a week my points have not been adding up, it hs been stuck at 296 points. Can you please resolve? Thank you
I researched your account and you are correct - your Go365 bucks is at 296. The reason your Bucks have not moved is because you reached the annual maximum 3,000 Buck limit. Your points, however, will continue to be rewarded. At the end of your plan year you will be rewarded 10% of your current points to start your next plan year.
To reach the maximum Buck limit is a huge accomplishment, you have worked very hard! The 296 Bucks you have now will roll over to next year. When your new plan year begins (November 1st for you) you can start early Bucks again.
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